Terms and Conditions

Terms and Conditions for The Vault Hair and Beauty

Effective Date: 29.09.2024

Welcome to The Vault Hair and Beauty! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.

1. Services

We offer a range of hair and beauty services, including but not limited to haircuts, coloring, styling, and beauty treatments. All services are provided by trained professionals dedicated to ensuring the highest quality of service.

2. Appointments

  • Booking: Appointments can be made via our website, phone, or in person. We recommend booking in advance to ensure availability.
  • Cancellations: If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Cancellations made with less notice may incur a cancellation fee.
  • Late Arrivals: If you arrive late for your appointment, we will do our best to accommodate you. However, your service may be shortened to avoid inconvenience for other clients.

3. Payment

  • All services must be paid for at the time of service. We accept various payment methods, including cash, credit, and debit cards.
  • Prices for services are subject to change without notice. However, you will be informed of any changes before your service begins.

4. Refunds and Exchanges

  • We strive for complete customer satisfaction. If you are not happy with your service, please inform us within 7 days so we can address your concerns.
  • Refunds are not typically offered; however, we will work with you to resolve any issues to ensure your satisfaction.

5. Health and Safety

  • Please inform us of any allergies, medical conditions, or sensitivities before your service.
  • We reserve the right to refuse service to anyone who may pose a risk to themselves or our staff.

6. Personal Belongings

  • We are not responsible for any lost or stolen personal belongings while on our premises. Please keep your belongings secure during your visit.

7. Photographs and Social Media

  • We may take photographs of our work for promotional purposes. If you do not wish to have your photo taken or used, please inform us before your service.

8. Amendments to Terms and Conditions

We may update these Terms and Conditions from time to time. Changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated terms.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us: